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The Story Behind the Name “Unire”

Ever wondered how Unire got its name?

We didn’t choose it because it sounded fancy.
We chose it because it meant something.

In Latin and Italian, “Unire” means “to unite, to bring together, to connect.”
In Portuguese, it means “to unite,” “to join,” or “to combine.”

And that’s exactly what we do.

We unite people, processes, and possibilities. From back-office operations to managing the biggest travel brands — our mission is simple: make things work better together.

But here’s the fun part 😄
In Italian, it’s pronounced “oo-NEE-reh.”
In India, we call it “You-Na-Aire.”

Not technically correct — but beautifully ours.

That’s the essence of Unire —
Bringing people, purpose, and progress together.

Technically Italian (or maybe Portuguese). Proudly Indian. Globally united. 🌍

Travel Back Office

Travel Back Office Process Management

At Unire, we offer complete Travel Back Office Process Management services designed to support DMCs, OTAs, and TMCs with accurate, efficient, and reliable backend operations. Our team helps you manage all essential travel processes so your business can run smoothly while you focus on customer experience and business growth.

Comprehensive Back Office Support

Your back office, fully taken care of – contract loading, rate updates, promotions, stop sales, hotel mapping, fare comparisons, reservation support, and visa coordination, all handled accurately and on time. Your systems stay updated and ready. Less workload for your team, fewer errors, and smoother day-to-day operations – so you can focus on growing your business. 

Contract Loading & Rate Management

Our team manages bulk contract uploads, special offers, room details, policies, and seasonal promotions with accuracy, ensuring your inventory and rates stay correct, updated, and competitive. This helps maintain error-free rate loading, faster turnaround, and stronger market competitiveness.

Reservation & Operational Support

We support and empower your reservation operations by managing booking checks, amendments, special requests, guest notes, and supplier coordination. Our team ensures smooth handling of back-end reservation tasks, helping reduce booking issues, enable quicker resolutions, and improve the overall customer experience. We can be available round the clock to support any pan world operation.

Real-Time Updates & Fare Comparison

Smarter Pricing. Stronger Bookings. Real-time updates across availability, promotions, and pricing keep your system accurate and market-ready at all times. With benchmarking support, your rates stay competitive, your customers book with confidence, and your business stays ahead. 

Hotel Mapping Support

Getting hotel data right is what we do — UNIRE works across multiple systems to remove duplicate listings and ensure every property detail is correct and consistent. Your system stays organised, your data stays reliable, and your customers always find exactly what they’re looking for. 

Transfers & Excursions Support

All backend entries for transfers and excursions are managed on behalf of DMC partners — covering airport, hotel, and intercity transfers as well as sightseeing activities. Bookings, timings, and guest requirements are accurately entered and kept up to date, so operations run smoothly and services stay reliable. The result is better efficiency, fewer pricing and inventory errors, and services that are always aligned with client needs.

Frequently asked question:

01.What is Travel Back Office Process Management?
Travel Back Office Process Management involves handling essential backend travel operations such as contract loading, rate management, hotel mapping, reservations, fare updates, promotions and supplier coordination.
02.Who can use UNIRE's Travel Back Office services?
UNIRE supports DMCs, OTAs, TMCs, travel agencies, tour operators and other travel businesses that need reliable backend operational support.
03.What Travel BPO processes does UNIRE manage?
Our services include contract loading, rate management, reservation support, hotel mapping, fare comparison, promotions, stop sales, transfers, excursions and other travel back office processes.
04.Can UNIRE support global travel operations?
Yes. Our teams can support travel operations serving international markets and can provide flexible operational support based on client requirements.
05.Can UNIRE provide 24/7 Travel BPO support?
Yes. Depending on the project requirements, UNIRE can provide extended or round-the-clock operational support for global travel businesses.
06.How does Travel Back Office outsourcing reduce operational costs?
Outsourcing repetitive and process-driven backend activities can reduce internal workload, improve operational efficiency and allow travel companies to focus their internal teams on customer service and business growth.
07.How can I get started with UNIRE Travel BPO services?
Contact the UNIRE team to discuss your requirements, processes, systems and operational volumes. We can then recommend a suitable Travel BPO support model.
TRAVEL SERVICES :

WHY UNIRE?

14+ Years Experience
300+ Team Members
10+ Countries Served
Dedicated Travel Teams

Need Travel BPO Support?

Talk to our team about your travel back office requirements.

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Download:

Unire Brochure